Shipping policy

Updated: 28 October 2026. These policies apply to clothing and graphic T-shirts purchased from sparkgear.shop, operated by EVERETT ANGELICA DAWN.

Processing your clothing order

Orders are normally processed within 1–3 business days after order and payment confirmation, excluding weekends and applicable public holidays. During busy periods, processing may take longer; we will notify you of significant delays. These are the store’s existing processing estimates.

Destinations, shipping charges and transit time

Available delivery destinations, methods and charges are shown at checkout before payment. Standard shipping is estimated at 15 business days after dispatch, in addition to processing time, unless a different agreed timeframe is shown for your order. Estimates may be affected by carrier operations, customs, weather or public holidays; they do not remove your rights concerning an agreed or legally required delivery deadline.

Dispatch confirmation and tracking

We send a dispatch confirmation to the email used for the order. Tracking details generally update within 24–48 hours after dispatch. Contact us if the expected update does not arrive. Keep your order number for enquiries.

Address corrections and delivery issues

Check your address before checkout and email service@sparkgear.shop promptly if a correction is needed. Changes may not be possible after dispatch. Any reasonable redelivery charge resulting from an address error will be explained before arranging redelivery. If a parcel is late, missing or damaged, contact us so we can investigate with the carrier. A tracking status alone does not determine whether our delivery obligations have been met; mandatory remedies remain available.

Receiving and caring for garments

Check the garment, size and colour on arrival. For a damaged, faulty or incorrect item, contact us promptly; photographs may help our investigation. Follow the care label and item-specific washing, drying and ironing instructions. Ask us if instructions are unclear. Damage caused by misuse is distinct from an inherent defect, and following care instructions does not remove your rights if a fault occurs.

International orders

Where cross-border shipping is available, applicable taxes and charges collected by the store are shown before payment. Import duties or clearance charges not collected at checkout may be payable to the relevant authority or carrier. Contact us before ordering if the charge or delivery arrangement is unclear. Customs delays do not exclude mandatory consumer protections.

Returns

See our Refund Policy for the 30-day return request period, size exchanges and faulty-item remedies. Nothing in this policy limits mandatory consumer rights, including remedies for faulty, damaged, incorrect, misdescribed or undelivered goods. Conditions for voluntary returns do not restrict those rights.

Store operator and customer service

Operator: EVERETT ANGELICA DAWN
Business/contact address: 313 Heathcote Ave, Mamaroneck NY 10543, United States
Email: service@sparkgear.shop
Phone: +1 240-500-6664

The operator is responsible for sales and customer support. Use these channels for sizing, orders, delivery, returns or privacy requests. This is the current business contact address; contact us for the return label and instructions before sending a parcel.